Categories Archives: Operations

The dictionary definition of a narcissist is a person who is self-centered, exhibiting extreme selfishness, has a grandiose view of his or her own talents, and craves recognition. All leaders need some narcissism just to survive the trip to the top. Self-  More...

Over our careers, we have worked under many managers good and bad. Some of us may have been managers. Some good and bad. Most, if not all bad managers, have no clue that they are indeed, BAD MANAGERS.

You can help your firm innovate by creating a culture in which all employees are actively encouraged to put ideas forward. But how do you get the best from people and encourage them to be at their most creative? Stress the importance of creativity. Ensure  More...

We don’t hard-sell now, it simply isn’t the “done” thing and it not only smacks of desperation, it’s downright rude. Nowadays it’s far more fun to be helpful. We’ve moved to a much more tactical approach to new business marketing where we op  More...